Job Description
Job Title: Finance Lead, – AR Collection
Location: Bangalore India
Why join Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Summary:
The AR Collection Team Lead is accountable for managing the end-to-end collection process, managing and developing the team, and building strong relationships with our commercial stakeholders. They will drive a culture of growth, data-driven performance management, and improvement, with a relentless focus on service delivery.
Responsibilities
- Operational Delivery: Coordinate and supervise day-to-day prioritization of tasks, balancing workload across the team while aligning the correct workload to the correct skillset.
- Performance Management : Drive team members and process performance through data-driven insights and team engagement.
- Stakeholder Management : Provide clear, concise, and regular updates to all identified internal and external stakeholders and leadership.
- Escalation Management : Monitor team performance in handling escalations and provide coaching to improve proficiency.
- Risk, Compliance & Controls: Maintain controls and procedures of the AR Collection process.
Position requirements:
- Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- 10+ years of experience in a GBS or BPO.
- Expert knowledge of end-to-end invoice-to-cash processes and related accounting.
- Experience in resource planning, scheduling, and workflow management
- Experience managing a collection team and driving performance against KPIs.
- Proven ability to coach, develop, and motivate people.
- Stakeholder management experience at the operational level.
- Experience with ERP systems: SAP is a must.
- Lean Six Sigma Green Belt or any other equivalent training - desirable but not essential.
Skills and Competencies:
- Excellent communication and influencing skills across cultures.
- Conflict resolution/change management.
- Proactive mindset.
- Strong decision-making skills.
- Exercise accountability.
- Strong analytical and problem-solving skills.
- Demonstrated ability to embed a CI culture within a team.
- Excellent written and verbal communication. Great listening and interpersonal skills.
- Language: English fluent or bilingual.
- Ability to provide constructive feedback and create a safe environment for growth.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
Job Category
Finance
